Frequently Asked Questions
We ship to the United States, Canada, Australia and New Zealand.
However, we soon hope to ship world wide!
Shipping times vary by location and stock availability:
- United States: 4–9 days when fulfilled from our US warehouse
- International orders: 10–17 days
In rare cases where an item is not available in our US warehouse, US orders may ship from our international warehouse and take 10–17 days. Full details are available in our Shipping Policy.
Yes you will receive a tracking number once your order is shipped.
Depending on your region, tracking may not be available until your package is handed over to your local courier.
We accept returns for items that are damaged, incorrect, or missing. You have up to 30 days from the delivery date to request a return or refund. Please include your order number and photos of the issue to help us process it quickly. Full details are available in our Refund Policy.
Yes, we offer one size exchange per order. To avoid needing an exchange, we strongly recommend checking the size guide on the product page before ordering.
If your order arrives damaged or contains the wrong item, please contact us within 30 days of delivery with your order number and photos. We’ll organize a return, refund, or replacement as quickly as possible.
No, returns or exchanges are not available on sale items unless the item is damaged, incorrect, or missing.
Our shirts are made from 100% cotton with a 250 GSM fabric weight, giving them a premium heavyweight feel. This thicker construction provides added durability, structure, and a substantial hand feel, while still remaining comfortable for everyday wear.
Our shirts feature a regular fit with drop shoulders for a relaxed silhouette. They do, however, run slightly small, so if you prefer a looser or oversized fit, we recommend sizing up. To help you choose the right size, each product page includes a detailed size chart, along with the model’s height and measurements for reference.
Our prints are made to last.
With proper care, you can expect the design to remain vibrant for 50+ washes.
Proper care means:
- Wash inside out
- Cold wash only
- Gentle cycle
- Avoid tumble drying (air dry recommended)
- Do not iron directly over the print
If the shirt is not cared for properly (hot washes, tumble drying, ironing over the print), the design may begin to fade or crack after 20–30 washes.
DTG prints age naturally over time, but following the care instructions will significantly extend the life of your shirt and keep it looking its best.
To keep your shirt looking its best, we recommend the following care instructions:
- Wash inside out with cold water
- Use a gentle cycle
- Avoid tumble drying - air dry if possible
- Do not iron directly over the print
- Avoid bleach or harsh detergents
Following these steps will help your shirt and print stay vibrant and last longer.
We accept most major payment methods, including PayPal, Mastercard, Visa, American Express, Apple Pay, and Google Pay.
If your order hasn’t arrived within the expected shipping time, please check your tracking information first. If you still haven’t received it, contact us with your order number, and we’ll help locate it and resolve the issue.
All of our items are made to order, and production begins very quickly after your purchase. If you need to make a change or cancel, please contact us as soon as possible, but once your order has entered production, it cannot be cancelled or altered.
If you notice an incorrect address, contact us immediately with your order number and correct details. We’ll do our best to update it before shipping. If the order has already shipped, we’ll guide you on next steps with the carrier.
After completing your purchase, you should receive a confirmation email with your order details. If you didn’t receive one, check your spam folder, or contact us with your name and email so we can confirm your order.
